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Fieldnotes - Wikipedia

There are two components of fieldnotes: 

descriptive information

reflective information.

Descriptive information is factual data that is being recorded. Factual data includes time and date, the state of the physical setting, social environment, descriptions of the subjects being studied and their roles in the setting, and the impact that the observer may have had on the environment.

Reflective information is the observer’s reflections about the observation being conducted. These reflections are ideas, questions, concerns, and other related thoughts.

Fieldnotes can also include sketches, diagrams, and other drawings. Visually capturing a phenomenon requires the observer to pay more attention to every detail as to not overlook anything.

(via Fieldnotes - Wikipedia)

The Customer-Centered Innovation Map

All jobs have a universal structure. That universal structure, regardless of the customer, has the following process steps: defining what the job requires; identifying and locating needed inputs; preparing the components and the physical environment; confirming that everything is ready; executing the task; monitoring the results and the environment; making modifications; and concluding the job. Because problems can occur at many points in the process, nearly all jobs also require a problem resolution step.

(via The Customer-Centered Innovation Map)

Most companies segment their markets by customer demographics or product characteristics and differentiate their offerings by adding features and functions. But the consumer has a different view of the marketplace. He simply has a job to be done and is seeking to ‘hire’ the best product or service to do it.
Jobs to be Done | The Innovator’s Toolkit (via excerpta-via-kkoolook)
Digital transformation is a way to change the whole business model and create more value for customers, which in turn opens up new revenue opportunities. Let’s be clear – it is not an IT project. Technology is just the enabler for these opportunities. We’ve seen lots of channel disruption as companies either add additional digital channels [such as e-commerce sites/mobile apps] to their existing routes to market or disintermediate middle parts of the value chain [e.g. travel agents, brokers, distributors etc.]. This has been possible due to lower costs to serve and reduced barriers to entry, but this in turn has created more price transparency
TechX365 - Digital Transformation: Changing the Way Business Gets Done

WHY STRATEGIC PLANS SUCCEED by Ole Carlson Vistage Speaker


• Sufficient and available resources are provided by leadership to complete the plan

• Effective repetitive communication of the strategy throughout the organization

• Actions required to execute are clearly defined to all of the thermostats

• Clear accountability for execution of all of the initiatives

• Organizational silos and an appropriate culture working together to execute with no turf wars

• Adequate performance monitoring (huddles) as the plan progresses

• Appropriate consequences or rewards for failure or success of the initiatives

• Unselfish and focused senior leadership across the organization chart

• A total commitment to the success of the plan by the CEO/President/Owner

• Approved strategies all working together towards a common vision

FACEBOOK & GDPR

Starting first in the EU, Facebook will prompt users on the site and the app with “permission screens” that will ask users to approve whether they want Facebook to be able to use certain personal data for features like facial recognition or to target ads based on political, religious, and relationship details.

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